Contact Us

At Mavernis, we want every customer to have a clear and convenient way to reach us.

If you need help with a purchase, delivery, return, product question, or any other store-related matter, our customer care team is available to assist you.

Customer Care

For questions concerning your order, shipping status, returns, refunds, product information, or general assistance, please contact us through the details below:

Email: support@mavernis.com
Phone / SMS: (582) 264-8605
Support Hours: Monday through Friday, 9:00 AM to 6:00 PM Eastern Time

To help us locate your order and resolve your request efficiently, please provide your order number together with the email address used during checkout whenever possible.

Most customer messages are reviewed and answered within 1–2 business days.

Business Details

The Mavernis online store at https://mavernis.com is operated by the following legal entity:

Legal Company Name:
AOHUA ENDOSCOPY (HONGKONG) LIMITED

Registered Business Address:
31/F., TOWER TWO
TIMES SQUARE
1 MATHESON STREET
CAUSEWAY BAY
HONG KONG

Brand: Mavernis
Website: https://mavernis.com
Customer Support Email: support@mavernis.com
Telephone: (582) 264-8605